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Mission (First 6 months)
Deliver a live HCP portal with initial journeys and measurable user adoption, and define the roadmap for scale.
Key Responsibilities
1. Own the HCP Portal Product (End-to-End)
2. Define HCP Use Cases & Journeys
3. Drive MVP Delivery (6 months)
4. Orchestrate Business, Marketing, Medical & IT Alignment
5. Launch & Drive Adoption
6. Define Scale Roadmap and further implementation (6-12 months)
Expected Deliverables
✅ HCP portal MVP live (1 market / 1 use case) within 6 months
✅ Initial HCP journeys defined and activated
✅ User adoption and engagement metrics tracked
✅ Prioritized roadmap for scale-up
✅ Alignment with IT and architecture for long-term integration
Profile Requirements
Must-have experience
Proven track record delivering HCP portals / HCP engagement platforms in pharma / healthcare
Experience launching digital products end-to-end (not just advising)
Strong understanding of:
CRM-driven engagement (e.g. Salesforce)
omnichannel / digital customer journeys
pharma regulatory environment (MLR constraints)
Core capabilities
Strong product ownership mindset (not project coordination)
Ability to drive delivery in complex, cross-functional environments
Pragmatic, execution-focused, able to cut through ambiguity
Confident stakeholder engagement at senior level
Nice-to-have
Exposure to:
DAM / content workflows
personalization / segmentation
AI in customer engagement
Working Style
Hands-on, delivery-driven
Comfortable operating in “build while defining” environments
Able to challenge stakeholders and drive decisions quickly
Bias for action and simplification
Contract Setup
Duration: 12 months (interim)
Start: ASAP
Scope: build + launch + stabilize MVP, handover to long-term setup
Location: flexible, with strong alignment to key stakeholders in Europe